HomeQuestions FAQPickup pointsWhat should I do if my parcel is damaged?
Le 20 November 2019
What should I do if my parcel is damaged?

If your parcel is damaged, you can inform the pickup point that you wish to record your reservations. This information can be quickly sent to the carrier via the PDA. Then, you have the option of accepting or refusing the parcel. It’s your decision! In both cases, acceptance and refusal will be entered on the PDA and the information will be sent to the carrier.

Partager sur :
Merci
Votre demande a bien été prise en compte.