HomeQuestions FAQPickup pointsWhat documents do I need to collect my parcel?
Le 20 November 2019
What documents do I need to collect my parcel?

To collect your parcel, it is essential that you present a proof of identity (identity card, passport, driving licence). This allows the pickup point to check that you really are the recipient of the parcel. Next, the pickup point will ask you to sign their PDA (a device used to scan the parcels) to confirm to the carrier that you have collected your parcel.

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