Please go to track my parcel or make a complaint to the online retail website where you placed the order.
First, please check that you haven’t received an SMS or email (also in spam folder) containing your codes.
If you haven’t, you can contact your carrier so he can send them:
– For Colissimo: 09 72 72 12 13
– For Chronopost: 09 69 391 391
DO YOU HAVE A QUESTION?
CONSULT OUR FAQS