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Contact us

Whether you are a private individual or a professional, we suggest that you use the form below to contact us.
I have a problem with my parcel

Please go to track my parcel or make a complaint to the online retail website where you placed the order.

I have a problem with my Pickup point
I have a problem with my parcel
I have not received my locker codes

First, please check that you haven’t received an SMS or email (also in spam folder) containing your codes.

If you haven’t, you can contact your carrier so he can send them:
For Colissimo: 09 72 72 12 13
For Chronopost: 09 69 391 391

I have a problem with my locker
The locker doesn't seem to be working

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