Customers can buy online their shipping or in a Pickup point (depending on country). They should pack their parcel before droping off.
During the drop off, the parcel is scanned into the Pickup point. Customer receive a proof of delivery. The parcel is then collected the same day or the next day.
Customer can track their parcel on the carrier website.
When the parcel arrive in the Pickup point, the parcel is scanned and the recipient is notified by email and / or SMS. He has 8 to 14 working days to pick up the parcel (depending on the carrier).
The recipient must produce his ID card. The parcel is delivered against a signature on the PDA.
- Possibility of cash on delivery (in some countries)